b1777 Privacy Policy
How We Handle Your Personal Data
At b1777, protecting the personal data of every player is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, who we share it with, and what rights you hold over your own data as a registered player on the b1777 platform.
Contents
- 1. Introduction
- 2. Data We Collect
- 3. How We Use Your Data
- 4. Legal Basis for Processing
- 5. Cookies & Tracking
- 6. Data Sharing & Disclosure
- 7. Payment Data Security
- 8. Data Retention
- 9. Your Rights
- 10. Children's Privacy
- 11. Third-Party Links
- 12. Marketing Communications
- 13. International Transfers
- 14. Policy Updates
- 15. Contact Us
This Privacy Policy applies to all personal data collected and processed by b1777 in connection with the b1777 platform accessible at b1777.io. By registering an account or using the b1777 platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein.
1 Introduction
b1777 ("we", "us", "our") operates the online sports betting and casino platform available at b1777.io (the "Platform"), which is designed for and targeted at adult players aged 21 and above in Bangladesh. As a platform that collects personal and financial information from its registered players, b1777 is fully committed to handling that information with integrity, transparency, and the highest standards of data security.
This Privacy Policy ("Policy") sets out in detail the personal data we collect from and about you when you use the b1777 Platform, the purposes for which that data is used, the legal bases that justify our processing activities, the circumstances under which your data may be shared with third parties, the security measures we employ to protect your data, your individual rights in relation to your personal data, and how you may exercise those rights.
b1777 acts as the data controller for all personal data collected through the Platform. This means that b1777 is the entity responsible for determining the purposes and means of processing your personal data. Where b1777 engages third-party service providers who process personal data on our behalf, those parties act as data processors under b1777's direction and are contractually bound to handle your data only in accordance with our instructions and this Policy.
We encourage all registered and prospective players to read this Policy carefully before using the Platform. If you have any questions about how we handle your personal data, you can contact our dedicated data privacy team at [email protected] at any time.
2 Data We Collect
b1777 collects personal data from you through several channels: directly when you register an account or interact with the Platform; automatically through the use of cookies and similar tracking technologies when you browse the Platform; and indirectly from third-party service providers such as payment processors and identity verification agencies. The categories of personal data we collect are described below.
2.1 Registration & Account Data
When you create a b1777 account, we collect the information you provide during the registration process, including:
- Full legal name;
- Date of birth (required to verify that you meet the 21+ age requirement);
- Residential address (including city, district, and postal code within Bangladesh);
- Email address;
- Mobile phone number (including your bKash or Nagad registered number where provided);
- Username and encrypted password;
- Preferred currency (Bangladeshi Taka, ৳ BDT).
2.2 Identity Verification (KYC) Data
As part of our Know Your Customer ("KYC") obligations, we may collect and retain copies of the following documents:
- Government-issued photo identification (National ID card, passport, or driving licence);
- Proof of residential address (utility bill, bank statement, or official correspondence dated within three months);
- Selfie photographs or liveness-check images used to match against your identification document;
- Proof of ownership of your payment method (e.g., screenshot of your bKash or Nagad account showing your registered name and number).
2.3 Transaction & Financial Data
When you make deposits or request withdrawals on the b1777 Platform, we collect transaction-related data including:
- Deposit and withdrawal amounts in Bangladeshi Taka (৳ BDT);
- Payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank);
- Transaction reference numbers and timestamps;
- Account balance history and transaction logs;
- Bonus and promotional credit records.
b1777 does not store complete card numbers, CVV codes, or full bKash/Nagad PINs on its servers. Payment instrument details are tokenised or processed exclusively through PCI-DSS compliant third-party payment gateways.
2.4 Betting & Gaming Activity Data
The Platform automatically records all betting and gaming activity conducted through your account, including:
- Sports bets placed (market, selection, stake, odds, outcome, and settlement);
- Casino and slot game sessions (game title, provider, session duration, stake, and result);
- Bonus and free bet usage;
- Responsible gaming tool settings (deposit limits, cooling-off periods, self-exclusion requests).
2.5 Technical & Device Data
When you access the b1777 Platform, our servers and analytics systems automatically collect certain technical data, including:
- IP address and approximate geographic location (city/district level);
- Device type, operating system, and browser version;
- Session start and end timestamps (recorded in Bangladesh Standard Time, BST UTC+6);
- Pages visited, features accessed, and in-session behaviour patterns;
- Referral source (how you arrived at the b1777 Platform).
2.6 Communications Data
When you contact b1777 customer support via email or live chat, we retain records of those communications, including the content of your messages, the date and time of contact, and the resolution outcome. These records are maintained for quality assurance, training, and dispute resolution purposes.
3 How We Use Your Data
b1777 uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Age verification and 21+ compliance | Date of birth, KYC identity documents |
| Processing deposits and withdrawals | Transaction data, payment method data |
| Fraud detection and prevention | All categories, particularly technical and transaction data |
| Anti-money laundering (AML) compliance | KYC data, transaction data, betting activity |
| Responsible gaming monitoring | Betting activity, transaction data, account settings |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Platform improvement and analytics | Technical data, betting and gaming activity data |
| Personalised promotions and marketing | Account data, betting activity (with consent) |
| Legal and regulatory obligations | All categories as required by applicable law |
b1777 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except as required to fulfil our AML and fraud prevention obligations where immediate automated action may be necessary to protect the integrity of the Platform.
4 Legal Basis for Processing
b1777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: Processing required to create your account, manage your account relationship, process your bets, execute deposits and withdrawals, and provide customer support falls under this basis. Without this processing, b1777 cannot deliver the services you have contracted for.
- Legal obligation: b1777 is subject to obligations under applicable anti-money laundering regulations, age verification requirements, and data retention laws. Processing carried out to satisfy these obligations is based on legal duty.
- Legitimate interests: Fraud prevention, Platform security, abuse detection, responsible gaming monitoring, and aggregate analytics are carried out on the basis of b1777's legitimate interest in operating a safe, fair, and sustainable platform, where those interests are not overridden by your fundamental rights and freedoms.
- Consent: Where b1777 sends you marketing communications via email or SMS regarding promotions, new games, or seasonal offers (such as BPL cricket promotions or Eid bonus campaigns), we do so on the basis of your consent, which you may withdraw at any time.
5 Cookies & Tracking Technologies
b1777 uses cookies and similar technologies (collectively, "cookies") on the Platform to ensure it functions correctly, to understand how players use the Platform, and to deliver a personalised experience. The types of cookies used by b1777 are described below.
5.1 Strictly Necessary Cookies
These cookies are essential for the Platform to operate and cannot be disabled. They include session management cookies that maintain your logged-in state, security cookies that protect against cross-site request forgery, and cookies that remember your language and currency preferences. These cookies do not collect personally identifiable information beyond what is necessary for the session to function.
5.2 Performance & Analytics Cookies
These cookies collect aggregated, anonymised data about how players interact with the Platform — such as which pages are visited most frequently, how long sessions last, and which game categories attract the most engagement. This data is used solely to improve the Platform's performance and user experience. b1777 uses internal analytics tools for this purpose and does not share raw analytics data with third-party advertising networks.
5.3 Functional Cookies
Functional cookies remember your in-Platform preferences, such as your preferred sports categories, recent game selections, and responsible gaming settings. These cookies improve your experience by reducing the need to reconfigure your preferences on each visit.
5.4 Managing Cookies
You may control or delete cookies through your browser settings. Note that disabling strictly necessary cookies will impair or prevent the Platform from functioning correctly. Instructions for managing cookies in common browsers are available through your browser's built-in help documentation. Disabling performance or functional cookies will not prevent you from accessing the Platform but may reduce the quality of your experience.
b1777 does not use advertising tracking cookies or participate in cross-site behavioral advertising networks. We do not sell cookie data or browsing profiles to third-party advertisers.
6 Data Sharing & Disclosure
b1777 does not sell, rent, or trade your personal data to any third party. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
6.1 Payment Service Providers
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank, b1777 shares the minimum necessary transaction data with our authorised payment partners. These partners are contractually required to process your data only for the purpose of executing the relevant financial transaction and are prohibited from using it for any other purpose.
6.2 Identity Verification Providers
b1777 uses authorised third-party KYC and identity verification services to assist with document authentication and age verification. These providers receive the identity documents you submit and return a verification result to b1777. They are contractually bound as data processors and may not retain or further process your documents beyond what is required for the verification task.
6.3 Game Software Providers
Casino and slot games on the b1777 Platform are powered by third-party software providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers may receive limited session data (such as a pseudonymous player token, game outcome data, and stake amounts) necessary to deliver the game and verify results. They do not receive your full name, payment details, or contact information.
6.4 Legal & Regulatory Disclosures
b1777 may disclose your personal data to law enforcement agencies, regulatory bodies, or judicial authorities where required to do so by applicable law, court order, or legal process. In cases where b1777 suspects money laundering, fraud, or other criminal activity in connection with your account, we may proactively report relevant data to the appropriate authorities without prior notice to you.
6.5 Business Transfers
In the event that b1777 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any change in the identity of the data controller via the email address registered to your account.
7 Payment Data Security
b1777 treats the security of your financial data as a critical priority. All data transmitted between your device and the b1777 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. The Platform operates exclusively over HTTPS; unencrypted HTTP connections are not permitted.
b1777 does not store raw payment card numbers, CVV codes, or mobile banking PINs on its own servers. Card payment data is processed exclusively through PCI-DSS compliant payment gateways. bKash and Nagad transaction data is transmitted via the official APIs of those respective payment providers using encrypted channels and tokenised references.
All b1777 player accounts are protected by SSL encryption. b1777 will never ask you to share your bKash PIN, Nagad PIN, card number, or account password with any member of our support team. Any communication requesting this information should be treated as fraudulent and reported to [email protected] immediately.
b1777 employs server-side security measures including firewall protection, intrusion detection systems, and regular security audits to safeguard the personal and financial data held on its infrastructure. Access to personal data within b1777's internal systems is restricted on a strict need-to-know basis and is subject to access logging and monitoring.
8 Data Retention
b1777 retains your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations, legitimate business interests, and dispute resolution needs. The general retention periods that apply to different categories of data are set out below.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| KYC identity documents | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| Transaction records | Duration of account + 7 years after closure | Legal obligation, tax and AML records |
| Betting and gaming activity | Duration of account + 3 years after closure | Legitimate interests, dispute resolution |
| Customer support communications | 3 years from date of communication | Legitimate interests, dispute resolution |
| Technical and device logs | 13 months from collection date | Legitimate interests, fraud prevention |
| Marketing consent records | Until consent is withdrawn + 2 years | Legal obligation, consent compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where anonymisation is not technically feasible for a specific data set, the data will be securely destroyed.
9 Your Rights
As a registered player and data subject, you hold a number of rights in relation to the personal data that b1777 holds about you. b1777 is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights are as follows:
- Right of access: You have the right to request a copy of the personal data b1777 holds about you, along with information about how it is being processed. We will respond to access requests within 30 days of receipt.
- Right to rectification: If any personal data held by b1777 about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your account details directly through your account settings.
- Right to erasure: In certain circumstances, you have the right to request that b1777 delete your personal data. Note that this right is subject to our legal obligation to retain certain categories of data (such as transaction records and KYC documents) for defined periods even after account closure.
- Right to restrict processing: You have the right to request that b1777 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you do not wish the data to be erased.
- Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format.
- Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, though b1777 may be entitled to continue processing where it can demonstrate compelling legitimate grounds.
- Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of the rights described above, please contact b1777's data privacy team at [email protected]. Please include your full name, registered email address, and a clear description of the right you wish to exercise. We may need to verify your identity before processing your request. We will acknowledge your request within 5 business days and aim to respond in full within 30 calendar days.
10 Children's Privacy
The b1777 Platform is strictly intended for adults aged 21 years and above. b1777 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory age verification steps, and our KYC process requires documentary confirmation of age before certain account features are activated.
If b1777 discovers or receives a credible report that a registered account is held by a person under 21 years of age, the account will be immediately suspended, all balances and any winnings will be frozen pending investigation, and the account will be permanently closed. Any personal data collected from a minor will be deleted as soon as it is safe and legally permissible to do so.
Parents and guardians who believe that a minor in their care may have accessed or registered on the b1777 Platform are encouraged to contact us immediately at [email protected]. We take all such reports seriously and will investigate promptly.
11 Third-Party Links
The b1777 Platform may contain references to third-party game providers, payment platforms, and informational resources. While b1777 exercises care in selecting its service partners, we are not responsible for the privacy practices or content of any third-party websites or applications that are accessible through or referenced by the Platform.
When you interact with a third-party service — such as completing a bKash or Nagad transaction through that provider's app — you are subject to that provider's own terms and privacy policy. b1777 encourages all players to review the privacy policies of any third-party services they use in connection with their b1777 account.
12 Marketing Communications
With your consent, b1777 may send you promotional communications by email or SMS. These may include welcome bonuses, reload offers, free bet promotions, information about new games and sports markets, and seasonal campaigns tied to events such as the BPL cricket season, IPL, Eid, Pohela Boishakh, and Victory Day promotions.
You may opt out of receiving marketing communications from b1777 at any time by:
- Clicking the "unsubscribe" link included in any promotional email;
- Updating your communication preferences within your b1777 account settings;
- Contacting our support team at [email protected] with a clear request to be removed from marketing lists.
Opting out of marketing communications will not affect the delivery of transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, KYC verification updates, and responsible gaming alerts.
13 International Data Transfers
b1777 operates as an international online gaming platform. Some of the third-party service providers we engage — including game software providers such as Evolution Gaming, Pragmatic Play, and Spribe, as well as our identity verification and analytics partners — may process your personal data on servers located outside Bangladesh.
Where personal data is transferred internationally, b1777 takes appropriate contractual and technical measures to ensure that the transfer is conducted in a manner that maintains an adequate level of data protection. This includes requiring third-party data processors to comply with data protection standards equivalent to those described in this Policy through contractual data processing agreements.
By using the b1777 Platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions for the purposes described in this Policy, subject always to the protections described herein.
14 Policy Updates
b1777 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. The effective date of the current version of this Policy is displayed at the top of this page and in the table of contents sidebar.
Where we make material changes to this Policy — meaning changes that significantly affect the way we collect, use, or share your personal data — we will notify you in advance by email to the address registered to your account. Your continued use of the b1777 Platform following the publication of an updated Policy constitutes your acceptance of the changes.
If you do not agree to any updated Privacy Policy, you must cease using the Platform and may request account closure by contacting our support team. Upon closure, your data will be retained only for the periods required by our legal obligations as described in Section 8.
15 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about how b1777 handles your personal data, please contact our data privacy team using the details below. All privacy-related enquiries are handled by our English-language support team, available 24 hours a day, 7 days a week.
- Email: [email protected] (plain text — not a clickable link)
- Subject line: Please include "Privacy Policy Query" or "Data Rights Request" in your subject line to ensure prompt routing to our privacy team
- Response time: Acknowledgement within 4 hours; full response within 30 calendar days for formal data rights requests
- Operating hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
b1777 does not handle privacy enquiries by telephone. All communications are managed via email and live chat to ensure a documented record of every interaction. Please do not include your password, payment PINs, or full card numbers in any communication with our team.
Six Ways b1777 Protects Your Privacy
Every data protection commitment b1777 makes is backed by technical controls, contractual obligations, and internal policy — not just words on a page.
End-to-End Encryption
All data transmitted between your device and the b1777 Platform is protected by TLS encryption. The Platform operates exclusively over HTTPS. Your login credentials, payment details, and personal information are never transmitted in plain text.
Strict Access Controls
Access to personal data within b1777's internal systems is limited strictly to staff members who require it to perform their role. All internal data access is logged, monitored, and subject to regular audit. No employee may access player data without a documented business reason.
PCI-DSS Payment Security
b1777 does not store raw card numbers or mobile banking PINs. All card and digital wallet transactions are processed through PCI-DSS compliant payment gateways using tokenisation, ensuring your financial credentials are never exposed within our systems.
No Data Selling
b1777 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing agencies under any circumstances. Your data is used solely to deliver and improve the b1777 service, comply with legal obligations, and prevent fraud.
Your Rights, Respected
b1777 supports your full suite of data rights — access, rectification, erasure, portability, and objection. Submit a request to our privacy team and receive a full response within 30 days. We verify your identity first to ensure only you can access your own data.
Defined Retention Periods
b1777 does not hold your data indefinitely. Every category of personal data has a defined maximum retention period based on legal obligations and legitimate business need. Once that period expires, data is securely deleted or irreversibly anonymised.
Questions About Your Privacy?
Our support team is available 24/7 to answer any questions about how b1777 handles your personal data. You can also explore our other policy pages for a complete picture of how we operate.